Customer reviews

Hear from guests. Right by the dish.

Guests can rate a menu item and leave a comment. Each new review waits for moderation. An authorised team member decides which reviews appear publicly.

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Make room for feedback on each dish.

Guest feedback in one place, with review before public display.

Feedback about a specific dish.

A star rating and comment belong to the menu item the guest is talking about.

New comments reach you first.

Submitted reviews stay pending and are not published automatically.

Your team reviews it.

Team members with the appropriate permission can approve or reject a review.

Approved reviews on the menu.

Guests see only approved ratings and comments on the item page.

Three steps in the working day.

  1. Receive a review

    A guest rates a dish and can add a comment.

  2. Read it

    An authorised team member checks the pending review.

  3. Decide

    Approve or reject it. Only approved reviews appear publicly.

Item reviews and moderation are available on all plans, including Free. Managing reviews requires the appropriate permission. The product scene is an illustrative example.

Listen to what each dish tells you.

Walk through your venue’s menu and everyday needs with us.

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