
Feedback about a specific dish.
A star rating and comment belong to the menu item the guest is talking about.

Customer reviews
Guests can rate a menu item and leave a comment. Each new review waits for moderation. An authorised team member decides which reviews appear publicly.
Book a demoExplore the featureGuest feedback in one place, with review before public display.

A star rating and comment belong to the menu item the guest is talking about.

Submitted reviews stay pending and are not published automatically.

Team members with the appropriate permission can approve or reject a review.

Guests see only approved ratings and comments on the item page.
A guest rates a dish and can add a comment.
An authorised team member checks the pending review.
Approve or reject it. Only approved reviews appear publicly.
Item reviews and moderation are available on all plans, including Free. Managing reviews requires the appropriate permission. The product scene is an illustrative example.
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